Here's the scoop on shipping Whitey's Ice Cream:Our standard shipping is a
two-day FedEx Express air service. Orders must be received in our order center by
2pm for same-day shipping. We do not
ship on holidays. Other services, such as overnight shipping and Saturday
delivery, are available at an additional charge. These options are
available at checkout when you select your desired arrival date using our
"shipping date calendar". If you will be entering orders that ship to
multiple addresses, each order must be handled as a separate
Individual package prices do not include shipping costs. The “More info” button for each Ice Cream Package shows an estimated price (including shipping) which is meant to give you an IDEA of the total cost of the package. Actual shipping costs are calculated at checkout after the recipients shipping address is provided.
All FedEx Express packages are insured for the full value. Whitey's
and FedEx cannot be responsible for orders that could not be delivered as a
result of the recipient not being home to accept the delivery. We can also
deliver to an office address. FedEx cannot deliver to PO boxes.
Ice Cream Package price includes your ice cream, reusable styrofoam cooler and 10 pounds of dry ice. We even add spoons and straws for shakes to complete the Whitey's experience! Orders are packed in enough dry ice to last 48 hours.
A complimentary personalized gift card may be included
with your order. Use the "gift message" space on the shipping information
page to add a special message.
Apparel and Logo Merchandise
Whitey's apparel and logo merchandise are usually
shipped within 1-2 business days. These orders are shipped via USPS priority mail, with delivery in 1 - 5
days from day shipped, depending on your location. Shipping charges for
these items will be applied at checkout.
If ordering apparel or
Whitey's logo merchandise (other than gift certificates), please note
these items will be shipped separately from your ice cream order due to a
lack of space in the cooler and the extreme cold of the dry ice.
Additional shipping charges will be applied. Please call with any
Orders may be placed by phone at 309-762-2175, locally or
toll free at 1-888-5WHITEY. Our staff is available to take your orders
Monday - Friday from 8:30 AM to 4:30 PM (CST). We accept American Express,
MasterCard and Visa.